Econet flags WhatsApp scams targeting mobile users

Econet Wireless has again urged customers to protect their WhatsApp accounts from hackers and social engineering scams that have been targeting mobile users.

“We once again urge customers to protect themselves by proactively securing their WhatsApp accounts by selecting the login and security settings on their WhatsApp profile, and enabling WhatsApp Passkeys, as well as activating the two-step authentication (or verification) on their account,” an Econet spokesman said.

The company said this way, customers ensure an added layer of security for their WhatsApp account, significantly reducing the risk of their accounts being hijacked, and – in the case where a customer’s account has been compromised – they are able to recover it.

In the recent past Econet has been using multiple channels to share with customers steps that they can follow to strengthen security on their WhatsApp accounts.

The repeated messages included precautions to customers, that include the following:

• Enable WhatsApp Passkeys and Two-Step Verification, including setting a six-digit PIN and recovery email address.
• Never share verification codes or security PINs with anyone, regardless of who they claim to be.
• Regularly check linked devices and remove any unfamiliar devices connected to your WhatsApp account.
• Keep WhatsApp updated with the latest software releases and security patches.
• Check your call forwarding settings; make sure to disable unauthorised call forwarding on your device
• Do not dial any unverified codes starting with *or **
• Do not scan unknown QR codes. Avoid scanning WhatsApp pairing codes on third-party websites or unknown displays. Ensure to logout from any WhatsApp web login.
• Exercise caution when receiving messages that create a sense of urgency or request confidential information.
• Avoid clicking on suspicious links, even if they appear to come from known contacts.
• Verify requests for money, account information, or verification codes by calling the person directly, before taking any action.