Byo residents satisfied with service delivery at Council clinics

Despite challenges faced by the Bulawayo City Council (BCC) at its clinics, residents have said they are so far satisfied with the services they are getting from the local authority.

BCC last week revealed that it was struggling to retain nurses at its clinics who continue to leave for greener pastures in countries such as the United Kingdom.

Following Brexit and Covid-19, the UK has been recruiting nurses from across the globe including Zimbabwe where they are poorly remunerated.

BCC Health Services Director, Dr Edwin Sibanda said the local authority recently lost 14 nurses to resignations, who, however, have since been replaced with contract workers.

BCC Human Capital Director, Makhosi Tshalebwa said unless there is an improvement in the economy the skills flight problem was bound to persist.

The Council clinics, Dr Sibanda said were functioning with something between 50 to 62 percent staffing.

CITE visited some of the clinics around the city and spoke to residents who expressed satisfaction over the services offered by the local authority.

Lydia Ngwenya who had taken her two children to Nkulumane Clinic said she got the assistance she needed.

Another resident who had taken her child to Pumula Clinic said she was given medication, adding she was pleased with the assistance.

“I brought my child here who is not feeling well; they gave him some medication and I must say I am satisfied with their services, ” she said.

Njube residents also said they were satisfied with the services offered by Njube Clinic.

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