The Zimbabwe Consulate in South Africa will Monday resume consular services which include the processing of passport and birth certificate applications for Zimbabwean nationals’ resident in the neighbouring country.
The consular services were suspended following the lockdown in South Africa as efforts to curb the spread of Covid-19.
South Africa entered into level two of the national lockdown on Tuesday with new regulations coming into effect.
In a Public notice, the consul general announced that all clients will be served strictly by appointment system to protect both members of staff and clients from contracting Covid-19.
“Reference is made to the consulate’s public notice issued on 3 June 2020 and to earlier public notices relating to the suspension of regular consular services since the beginning of the lockdown in South Africa,” read the notice.
“In order to protect both members of staff and our valued clients from contracting coronavirus and in conformity with the host country’s disaster management ac, Covid-19 lockdown alert level 2 regulations, all clients will be served strictly by appointment between 0900- and 1230-hours during weekdays.
“The appointment system is designed to ensure that clients do not exceed the allowable congregation thresholds at the consulate, as set by the host government under social distancing protocols,” said the consul general Melody Chaurura.
Chaurura added that a maximum of 75 clients will be assisted per day based on first come first served basis, though online booking on their website.
The notice went on to advice clients to stick to allocated time slots.
“Time slots are neither interchangeable nor transferrable. Clients who show up at the consulate without confirmation of appointment will not be allowed into the premises.”
Meanwhile, Chaurura also advised that the clearance of repatriation of human remains for burial in Zimbabwe will continue to be strictly processed via the existing electronic platforms.
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