State-owned mobile network operator NetOne Cellular has urged its customers to utilise its latest and existing products, saying the packages are designed to improve convenience and access to communication services.
Speaking at a media engagement briefing in Bulawayo on Tuesday, NetOne Cellular Regional Manager Gugulethu Mpofu said the products include bulk data bundles, One Money mobile money services and a reverse calling facility, which allows customers to make calls in emergency situations without airtime.
“Reverse calling was introduced so that people can be able to make calls even when they do not have airtime on their gadgets. There can be emergency instances where one really needs to make a phone call — maybe to report death, illness or even an accident. This product allows one to request permission from the receiver to have airtime deducted from their account,” Mpofu said.
“The request can be done by dialing the code *164. The receiver of the call will receive a prompt message that enables them to either accept or reject the call. If they accept, then the call can sail through. So far, we are the only network service provider with such a facility.”
Mpofu said NetOne also offers Big Beautiful Bundles (BBB), targeting customers who require high data volumes.
“For US$45 you can get 100GB for 30 days, US$80 for 150GB and the biggest one costs US$130 which will give you 200GB,” she said.
She said One Money continues to expand its footprint, particularly in rural areas.
“We also have One Money that enables people to use mobile money. In most rural areas we now have a number of village headmen who use this platform to receive their allowances.
“They have a choice to use other platforms but we are grateful that they chose us. There are also some buses that now accept One Money as a form of payment, you can use online platforms to make the transactions. Even on some online services that require payments, you can use One Money among other forms of payment.”
NetOne Head of Public Relations Richard Mahomva said the company is developing additional products as it moves towards a rebranding programme.
“Going forward it will be unfashionable not to have One Money. For civil servants with One Money, we have less than two percent in terms of transactional charges, and even possible financial services. Most of them want to have loans and mortgages,” he said.
“We are rebranding that One Money can enable the civil servants to get mortgages at the lowest rate possible. We are going to be lower than any other financial services in terms of mortgages.
“This will mean that the aspiration to make Zimbabwe poverty free will be achieved because when people have mortgages with very low interest it would mean that those with access to One Money will become landlords.”
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